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Find a Location

New York & Company has 156 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New York & Company

      330 West 34th Street New York, NY 10001-2406

    • New York & Company

      450 West 33rd Street, 5th Floor New York, NY 10001

    • New York & Company

      730 East Church Street, Suite 19 Martinsville, VA 24112

    • New York & Company

      1517 Mall Walk Cross County Mall Yonkers, NY 10704

    • New York & Company

      Central Ohio Locations Columbus, OH 43215

    Business ProfileforNew York & Company

    Online Retailer
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    New York & Company is one of a number of brands currently owned by Saadia Group LLC. A separate BBB Business Profile for this business is available at https://www.bbb.org/us/ny/new-york/profile/holding-company/saadia-group-llc-0121-87167560
    See all additional business information

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 335 Customer Reviews

    Customer Complaints

    2,147 complaints closed in last 3 years

    1,245 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    New York & Company has 156 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New York & Company

        330 West 34th Street New York, NY 10001-2406

      • New York & Company

        450 West 33rd Street, 5th Floor New York, NY 10001

      • New York & Company

        730 East Church Street, Suite 19 Martinsville, VA 24112

      • New York & Company

        1517 Mall Walk Cross County Mall Yonkers, NY 10704

      • New York & Company

        Central Ohio Locations Columbus, OH 43215

      Headquarters
      330 West 34th Street, New York, NY 10001-2406
      BBB File Opened:
      7/6/2005
      Years in Business:
      106
      Business Started:
      1/1/1918
      Date of New Ownership:
      9/4/2020
      Business Incorporated:
      1/22/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • NY & Co Ecomm LLC
      • NY&C Closet
      Business Management
      • Mr. Jack Saadia, Principal and Co-Founder, Saadia Group
      Contact Information

      Principal

      • Mr. Jack Saadia, Principal and Co-Founder, Saadia Group
      Additional Contact Information

      Fax Numbers

      • (212) 884-2396
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      2,147 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/14/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      I placed an order on March 30th with New York & Company. I have reached out for an update and no reply has been sent. I tried looking up my order and it still hasnt been fulfilled. I paid with Afterpay as of right now I tried to delay the next payment but $21.56 has already been paid. The total amount of the order is $86.22. I just want to cancel my order and get a refund. This store has been stealing customers money.
      Read More

      Customer Reviews

      335 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sheila T

      1 star

      04/12/2024

      I ordered a dress on 3/14/2024. It was perfect dress for an affair I was attending. I never received the dress. I've called the listed and left several messages and no one has returned my call. I have sent emails to the @ support and no one has emailed me back. I would love to have my money returned to my account. No response at all means No ratings!

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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