BBB Business Review

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BBB Accredited Business since

SD Truck Springs

Phone: (631) 588-8777 14C Union Avenue, Ronkonkoma, NY 11779 View Additional Email Addresses http://www.sdtrucksprings.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SD Truck Springs meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SD Truck Springs include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 0
Delivery Issues 5
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

30 Customer Reviews on SD Truck Springs
Customer Experience Total Customer Reviews
Positive Experience 25
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 30

Additional Information

BBB file opened: September 10, 2010 Business started: 02/19/2007 in NY Business incorporated 05/13/2010 in NY
Type of Entity

Corporation

Business Management
Mr. Vincent Davi, President
Contact Information
Principal: Mr. Vincent Davi, President
Business Category

TRUCK ACCESSORIES AUTO PARTS & SUPPLIES-NEW SPRINGS-AUTOMOTIVE-SALES & SERVICE

Products & Services

SD Truck Springs sells the following brand(s): Air Lift, Amp Research, Arnott, Automann, AVS, B&W, Barilla Automotive, Bilstein, Curt, Daystar, Dayton Parts, Extang, Fabtech, Firestone, Hellwig, Kleinn, Lund International, Mile Marker, Performance Accessories, Pro Comp, Pro Series, Rancho, ReadyLift, Reese, Ridetech, Rough Country, SumoSprings, Super Springs, SuperLift, Timbren, Tuff Country, TufTruck, Viar, WeatherTech

SD Truck Springs offers the following product(s): Add-a-Leafs, Air Compressors, Air Horns, Air to Coil conversions, and much more, Bed Extenders, Bed Steps, Body Lift Kits, Bull Bars, Bumpers, Bushings, Cargo Managment, Coil Springs, Fender Flares, Floor Mats, Gooseneck Hitches, Hangers, HD Springs, Helper Springs, Leaf Springs, LED Lights & Brackets, Leveling Kits, Lift Blocks, OEM Air Suspsion, Over Load Springs, Receiver Hitches, Running Boards, Shackles, Shocks, Struts, Suspension Air Bags, Suspension Lift Kits, Timbren SES kits, Tonneau Covers, Trailer Hitches, Truck Bed Slids, Turnover Hitches, Ventvisors

Method(s) of Payment
All Major Credit Cards: Visa, Mastercard, Discover, American Express. ; Check ; Money Order ; [Cash (In-store only)]
Refund and Exchange Policy
HASSLE FREE: We will accept the return of any item(s) that are in their original packaging and condition within 90 days of the purchase date.
In the case of a return contact us by phone at Toll Free 1 (877) 774-6473. We will provide you with an RGA (return goods authorization) number. Then you will:
Attach the provided label OR write your RGA number on the box(es) being returned
*This step is very important. The RGA number is our way of tracking the package and refunding your order
Ship the package(s) pre-paid to the warehouse address provided during the phone call
Unless there are unique circumstances, refunds will be given for the price of the product(s) only. Shipping, handling, and any additional charges are the responsibility of the consumer as per agreement upon checkout.
Returns may be subject to a restocking fee if the return is past our 90 day policy.
For more details view our conditions of use
To cancel an order, please call us Toll Free Phone 1 (877) 774 - 6473 (Monday - Friday, 8am - 10pm EST)
Alternate Business Names
Davi Enterprises

Customer Review Rating plus BBB Rating Summary

SD Truck Springs has received 4.78 out of 5 stars based on 30 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.