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Find a Location

Smartek USA Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Smartek USA Inc

      12 Hinsdale Street Brooklyn, NY 11207-2318

    • Smartek USA Inc

      49 Bartlett Street Brooklyn, NY 11206

    Business ProfileforSmartek USA Inc

    Steam Specialties
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Smartek USA Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Smartek USA Inc

        12 Hinsdale Street Brooklyn, NY 11207-2318

      • Smartek USA Inc

        49 Bartlett Street Brooklyn, NY 11206

      Location of This Business
      12 Hinsdale Street, Brooklyn, NY 11207-2318
      BBB File Opened:
      8/8/2011
      Years in Business:
      21
      Business Started:
      11/13/2002
      Business Incorporated:
      11/13/2002
      Type of Entity:
      Corporation

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      On Jan. 19th i ordered a Jiffy steamer from this company off of **** for $155. it was to be here in 3 to 5 days. It did not arrive and the tracking number only showed that a shipping label had been made with **** but never sent out. I called and they said there was some kind of problem but they would resend it that day . That was on Jan. 25th . There has still been no activity on the tracking number and now they dont answere phonee .
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kandais B

      1 star

      04/17/2024

      Hello I'm a customer I send in my lint ****** back in March 2024 I have called before my product had expired but I have gotten no answer so the 1st week of March I spoken to some mart nasty guy over the phone .. the main reason for this is that when I sent in my product the box it came in was in great condition the box and the gray thing that hold the lint ****** together that's go's inside the original box Tha came with the product when I sent ut off my but when i gotteb it bsck from yall my lint ****** box was all ****** up and the gray part was cracked i paid like 20 bicks to sent the product back to yall im just si f****** ****** its the same guy who i spooken to from it's the same person who's answer both lines he's so dam rude i took pictures of how .y product was sent back to me like it was trash je keep sayn i switch ip my story every time I barely call that number my lint ****** wasn't working correctly so I sent it back in if possible can someone reach out to me personally about this matter

      Local BBB

      BBB Serving Metropolitan New York

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