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Find a Location

123 Security Products.com has 1 locations, listed below.

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    Business Profilefor123 Security Products.com

    Security System Monitors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.05/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/17/2021

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    123 Security Products is an online retailer of video surveillance, access control, intrusion detection, power, audio/visual, home automation and networking products.

    Business Details

    Location of This Business
    731 Union Pkwy, Ronkonkoma, NY 11779-7414
    BBB File Opened:
    6/1/2003
    Years in Business:
    49
    Business Started:
    6/17/1974
    Business Incorporated:
    6/17/1974
    Accredited Since:
    2/17/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • 123 Security Products
    Business Management
    • Ms. Karen Freed, VP of Sales
    Contact Information

    Customer Contact

    • Ms. Karen Freed, VP of Sales
    Additional Contact Information

    Fax Numbers

    • (631) 588-1205
      Primary Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This company, by their own admission, breached my confidentiality and provided confidential information to someone over the phone without my permission. I placed an order with them on 9/5/23 and received an order confirmation through email, and my credit card was immediately charged (although no product had been shipped). After not hearing anything from them for a week, I sent in an inquiry on 9/12/23 as to the status of my order. The company then cancelled my order and sent me an email saying that an investigator from the *** had called them to inquire about me and my order history with the company. They furthermore told me that they had provided the *** with information about my transaction and then cancelled the order. I am not sure who called 123securityproducts, but for 123securityproducts to provide confidential information about me or the details of my transaction should be prosecuted as a criminal offense. They did not have my permission to do so and it is beyond ridiculous that a company would provide this kind of information to someone/anyone who called them over the telephone with absolutely no verification of who that person was. Shocking that a company breaches the confidentiality of one of their customers like this! Upon further investigation of customer reviews all over the internet and the BBB, there are other customers who have been poorly treated by this excuse for a company. I have kept the email thread between me and the company in which the representative specifically tells me that they provided information over the phone to someone.
    Read More

    Customer Reviews

    19 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John G

    5 stars

    04/14/2024

    Impressive quality! The security camera system I bought exceeded my expectations. Clear footage and easy installation.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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