BBB Business Review

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This business is not BBB accredited.

Conde Nast Publications, Inc.

Find a Location

Phone: (212) 286-2860 View Additional Phone Numbers One World Trade Center  42nd Floor, New York, NY 10007 http://www.condenast.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Conde Nast Publications, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 106 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

106 complaints closed with BBB in last 3 years | 34 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 20
Billing/Collection Issues 28
Delivery Issues 26
Guarantee/Warranty Issues 0
Problems with Product/Service 32
Total Closed Complaints 106

Additional Complaint Information

This firm has not responded to our request for basic information.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Conde Nast Publications, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1991 Business started: 01/01/1909 in CA Business incorporated 01/01/1975 in CA
Type of Entity

Corporation

Business Management
Mr. Samuel I. Newhouse Jr., Chairman Mr. Charles H. Townsend, Chief Executive Officer Mr. Robert Sauerberg , President
Contact Information
Customer Contact: Ms. Wendy Edelstein, Director, Consumer Marketing & Compliance
Principal: Mr. Samuel I. Newhouse Jr., Chairman
Principal: Ms. Judy Safir, VP, Finance
Principal: Mr. Charles H. Townsend, Chief Executive Officer
Business Category

PUBLISHERS-PERIODICAL MAGAZINES-DEALERS

Alternate Business Names
Advance Magazine Group Advance Magazine Publishers Inc., New York Allure Magazine Architectural Digest Bon Appetit Brides Magazine Conde Nast Conde Nast Portfolio Conde Nast Traveler Cookie Details Magazine DNR Elegant Bride Fairchild Publications FN (Footwear News) Gentlemen's Quarterly Glamour Magazine Golf Digest Golf Digest Golf for Women Golf World Gourmet Gourmet Magazine GQ Magazine Lucky Mademoiselle Magazine Men's Vogue Men's Vogue Modern Bride Self Magazine Street & Smith Publications Teen Vogue Teen Vogue The New Yorker Magazine, Inc. Vanity Fair Magazine Vogue Magazine W Magazine W Magazine Wired Magazine WWD (Women's Wear Daily) WWDBeautyBiz WWDBeautyReport
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.