Business ProfileforFly With Class, Inc.

I purchased airline tickets through Fly With Class in March 2022 for a trip in June 2022. I arrived at the airport on the day of travel to learn that my flight was delayed and would cause me to miss the connecting flight and I was told there were no options to get me on a flight to my final destination for at least 24 hours. Given the travel climate at the time, I had no reason to believe I would have better luck the next day so I opted to cancel my trip. I've been trying, since June of last year to get a refund on my airline tickets. I've tried through my credit card company and the airlines. Everyone was giving me the runaround until I filed a complaint with DOT. I learned last week that the airline refunded my money to FWC. I have reached out to FWC directly but have yet to receive a response. I emailed the agent directly, multiple times, and to the business through the BBB website. The airline has indicated they will do nothing further to assist because - they say - they made the refund already. FWC has money that is owed to me and is actively ignoring me to avoid paying me what they owe me.