BBB Business Review
This Business is not BBB accredited
Phone: (888) 989-2833 806 Eastern Parkway, Suite 3, Brooklyn, NY 11213
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Mobstub Inc. include:
- Length of time business has been operating
- 165 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Mobstub Inc. include:
- Response to 165 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||38|
|Total Closed Complaints||165|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning missing merchandise, defective products, and customer service. Consumers are telling BBB about the items they purchased that have not been delivered by the company or receiving items that are damaged or defective. Many consumers are also complaining about difficulty in obtaining a response from the company’s customer service department about the status of their orders, requests, or refunds, as well as the lack of an available telephone number to speak directly to a company representative.
Mobstub responded to the BBB's inquiry regarding a pattern of complaints, but failed to provide a sufficient explanation of how the company intends to correct the aforementioned issues that they have been experiencing. Mobstub representatives tell the BBB that the business only offers support via email at this time and all emails are responded to within one (1) business day.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Shmuel Levitin, Owner
ONLINE RETAILER COUPON SERVICES