BBB Accredited Business since

TradeWins Publishing Corp.

Phone: (631) 361-6916 Fax: (631) 265-5230 View Additional Phone Numbers 528 North Country Road, Saint James, NY 11780 http://www.tradewins.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that TradeWins Publishing Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TradeWins Publishing Corp. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TradeWins Publishing Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 08, 2012 Business started: 04/21/1994 in NY Business incorporated 04/21/1994 in NY
Type of Entity

Corporation

Contact Information
Customer Contact: Ms. Anne McManus, Office Administrator
Business Category

ONLINE PUBLICATIONS PUBLISHERS-BOOK COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS PUBLISHERS - MAGAZINE


Additional Locations

  • 528 North Country Road

    Saint James, NY 11780

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/27/2014 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: BOUGHT A SIX MONTH SUBSCRIPTION TO AN INVESTMENT TRADE PROGRAM FROM TradeWins Publishing Corp.THE LAST E-MAIL I GOT FROM THEM WAS DATED JAN **,2014 EVEN THOUGH ACCORDING TO THEM MY SERVICE STARTED 12/**/2013.TRADEWINS FAILED TO DELIVER NOT ONLY ON THEIR PROMESSES OF EXTRAORDINARY RESULTS BUT FAILED TO DELIVER( PERIOD) EVEN THE TRADE ALERTS THAT WOULD GIVE ME THE OPPORTUNITY TO FULLY GAUGE THEIR PERFORMANCE.

Desired Settlement: FULL REFUND

Business Response: Customer, *** *****, ordered a six month subscription, to a trading service that does have a refund policy clearly indicated in the brochure that customer responded to. see attached Exhibit A. Customer states he stopped receiving emails on 1/**. our records indicate that customer did not contact us regarding this issue. In fact, effective 1/**/14 we began using a service that tracks and records recipients receipt of alerts. attached you will find log results - see Exhibit B. Merchandise was shipped to and received by customer - see attached Exhibit C. Even though there is a clear performance guarantee stated for this product, an e-mail has been sent to customer dated 2/**/14 (see attached -Exhibit D offering partial refund pending return of merchandise. Refund is pending ******** merchandise return as noted in e-mail.to date we have not received return mdse to issue the refund. Thank you, TradeWins Publishing


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on TradeWins Publishing Corp.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)