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      Country
          Country

          Find a Location

          SOS Fuels has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • SOS Fuels

              10 E Village Rd Tuxedo Park, NY 10987-4512

              BBB Accredited Business
            • SOS Fuels

              PO Box 833 Tuxedo Park, NY 10987-0833

              BBB Accredited Business

            Business ProfileforSOS Fuels

            Fuel Oil
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/1/1992

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            SOS Xtreme Comfort and SOS Fuels is a petroleum distributor offering gasoline, propane, diesel and heating oil. We also specialize in the installation and service of heating equipment for all fuel types. Our Division SOS Xtreme Security installs and services Home Alarm and Home Automation systems.

            Products & Services

            Heating Oil, Propane, Gasoline, Diesel fuel, Heating Equipment, Air Conditioning Equipment

            Business Details

            This is a multi-location business.

            Find a Location

            SOS Fuels has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • SOS Fuels

                10 E Village Rd Tuxedo Park, NY 10987-4512

                BBB Accredited Business
              • SOS Fuels

                PO Box 833 Tuxedo Park, NY 10987-0833

                BBB Accredited Business
              BBB File Opened:
              1/1/1983
              Years in Business:
              88
              Business Started:
              1/1/1936
              Business Incorporated:
              1/1/1976
              Accredited Since:
              1/1/1992
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • SOS Xtreme Comfort
              • M. Spiegel & Sons Oil Corp
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:30 PM
              T:
              8:00 AM - 5:30 PM
              W:
              8:00 AM - 5:30 PM
              Th:
              8:00 AM - 5:30 PM
              F:
              8:00 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Robert Spiegel, Vice President
              • Mr. Jeffrey Spiegel, Secretary
              Contact Information

              Principal

              • Robert Spiegel, Vice President
              • Mr. Jeffrey Spiegel, Secretary

              Customer Contact

              • Robert Spiegel, Vice President
              Additional Contact Information

              Fax Numbers

              • (845) 351-4694
                Primary Fax

              Website Addresses

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/01/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              SOS Xtreme was supplying my propane at my home. The garage tank was a rental.I did not want to rent their tank anymore. I purchased my own tank.I did not pay the new yearly tank rental fee.The tank was connected and I was using up the propane gas in the tank.SOS removed the tank from my house with my prone gas in the tank. The propane gas was all paid for.SOS owes me a refund for the propane gas that was stolen from my home.Please help me with the refund for the gas that was taken.Thank you *********************
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Zachary M

              02/24/2024

              BEWARE. This company is predatory on first time home buyers and all around highly unprofessional. I would give 0 stars if possible. Days after we moved into our first home and were still in the process of settling in we received a notice on our door threatening to remove the tanks if we didn't call and set up an account. With propane being our only source of cooking I called, read through and signed a 2 year contract. I gave the sales rep my card information and authorized a one time payment for the fees to sign up and the rental for the 2 tanks on the property. Roughly a month or 2 later we received a call and email informing us they would be coming by and removing the second tank (that we had paid for) and that we would have to pay a restocking and removal fee. I called many times and informed them that we had paid for both (also signed a contract for both) and needed the second for a heating source we had put in but the threats of removal kept coming for weeks until all of a sudden they just stopped. We didn't hear anything from them for about a year and then the harrassment started again when we received a bill for the yearly rental fees and they tried to bill the card that they had apparently put on file, both without my consent. They claimed the account was set to auto pay when I hadn't even authorized them to add the card to the account in the first place. We have received over ************************************************************************************************ use and they were informed of this as well as the bank fees we were accruing for the failed transactions. They were told they would receive a check for the balance due. After this conversation with them they lied to me and said the account was taken off auto pay and they wouldn't be trying to bill that account any longer as well as an address to send the check to, only to be greeted today by 3 more failed transaction attempts, more bank fees, and another email threating to lock the tank.

              Local BBB

              BBB Serving Metropolitan New York

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