BBB Business Review

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BBB Accredited Business since

InterContinental Capital Group, Inc.

Additional Locations

Phone: (212) 485-9610 Fax: (646) 607-6668 View Additional Phone Numbers 50 Jericho Quadrangle Suite 210, Jericho, NY 11753

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm, headquartered in New York, is a direct mortgage lender specializing in home financing for residential properties.  The firm is licensed to conduct buisiness in several states, a list of which may be obtained by contacting the company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that InterContinental Capital Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for InterContinental Capital Group, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 19 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

5 Customer Reviews on InterContinental Capital Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 5

Additional Information

BBB file opened: February 12, 2009 Business started: 02/19/2005 in NY Business incorporated 02/19/2005 in NY
Type of Entity


Business Management
Mr. Dustin DiMisa, CEO/President Mr. Richard Steinberg, Director of Operations
Contact Information
Principal: Mr. Dustin DiMisa, CEO/President
Customer Contact: Karen Schoenfeld, COO
Principal: Mr. Richard Steinberg, Director of Operations
Business Category


Alternate Business Names
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Customer Review Rating plus BBB Rating Summary

InterContinental Capital Group, Inc. has received 4.47 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.