BBB Business Review

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This business is not BBB accredited.

Dial A Mattress Operating Corp.

Additional Locations

View Additional Phone Numbers 31-10 48th Avenue, Long Island City, NY 11385 http://www.mattress.com ! There is an alert on Dial A Mattress Operating Corp. !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dial A Mattress Operating Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 06, 2000 Business started: 01/01/1976 in NY Business incorporated 01/01/1976 in NY
Type of Entity

Corporation

Business Management
Mr. Napoleon Barragan, Chairman and CEO
Contact Information
Principal: Mr. Napoleon Barragan, Chairman and CEO
Business Category

MATTRESSES

Alternate Business Names
Dial-A-Mattress Operating Corp.
Additional Information

IN LIGHT OF THE PROCEEDING EVENTS, THE BBB CAN NO LONGER ACCEPT COMPLAINTS AGAINST THIS FIRM:  

DIAL-A-MATTRESS OPERATING CORP., DIAL-A-MATTRESS INTERNATIONAL, LTD., and 1-800-MATTRESS CORPORATION(collectively, the "Debtors") filed for relief under Chapter 11 of the Bankruptcy Code on March 23, 2009 (the "Petition Date"), in the Eastern District of New York under CASE#:0941966-008 and CASE#: 0941966-009.  Pursuant to Section 362 of the Bankruptcy Code, as of the Petition Date, the automatic stay prohibits, among other things, all creditors (which includes customers) from commencing or continuing any lawsuits, judicial proceeding, arbitration, mediations or any quasi-judicial enforcement proceeding against the Debtors or their estates that either was, or could have been, commenced before the Petition Date. Any attempt by a creditor(s) to continue to enforce their rights and remedies against the Debtors or to collect on pre-petition indebtedness without the express approval of the Court is in violation of the automatic stay and would be subject to sanctions and penalties. 

FOR INFORMATION REGARDING THESE FILINGS, YOU MAY CONTACT: UNITED STATES BANKRUPTCY COURT  EASTERN DISTRICT OF NEW YORK,    271 CADMAN PLAZA EAST, SUITE 1595  BROOKLYN, NY 11201-1800. 

CUSTOMERS ARE ADVISED THAT DURING THIS PROCESS, 1-800-MATTRESS WILL CONTINUE ITS OPERATIONS WITHOUT SERVICE INTERRUPTIONS.  DIAL-A-MATTRESS FRANCHISES THAT OPERATE OUTSIDE OF NEW YORK STATE ARE NOT INCLUDED IN THIS BANKRUPTCY FILING.  PLEASE CONTACT YOUR LOCAL BBB IN EACH STATE FOR INFORMATION ON ANY 1-800-MATTRESS LOCATION IN YOUR AREA.

To learn more about the bankruptcy proceedings and/or to download a claim form, please visit www.kccllc.net/mattress.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.