BBB Accredited Business sinceFind a Location
Phone: (516) 883-5432 Fax: (516) 883-5769 382 Channel Drive, Port Washington, NY 11050
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Publishers Clearing House operates from its corporate headquarters on Long Island, New York. This firm markets household merchandise and discount magazine subscriptions offers by mail and via its web site. Promotions and billings are handled by PCH, while magazines are mailed directly by the publisher.
A BBB Accredited Business since
BBB has determined that Publishers Clearing House LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Publishers Clearing House LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 343 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||113|
|Total Closed Complaints||343|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||31|
Type of Entity
Limited Liability Company (LLC)
MARKETING PROGRAMS & SERVICES HOUSEWARES - RETAIL MAGAZINES-DEALERS
Consumers that have concerns about communications (mail/emails/texts/phone calls) that claim affiliation with Publishers Clearing House (PCH) should review the company's Consumer Fraud Protection page for guidance and tips. The link to that page can be found here: http://info.pch.com/consumer-information/fraud-protection
Industry TipsSweepstakes - FTC Rule, Section 308.3
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview