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      Country
          Country

          Find a Location

          LendKey Technologies, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • LendKey Technologies, Inc.

              104 West 27th Street, 4th Floor New York, NY 10001-6210

              BBB Accredited Business
            • LendKey Technologies, Inc.

              4445 Lake Forest Dr Ste 350 Blue Ash, OH 45242-3742

            • Lendkey, Inc.

              9999 Carver Rd Ste 400 Blue Ash, OH 45242-5584

              BBB Accredited Business
            • Lendkey, Inc.

              9999 Carver Rd Ste 400 Montgomery, OH 45242-5584

              BBB Accredited Business

            Business ProfileforLendKey Technologies, Inc.

            Loans
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            20 complaints closed in last 3 years

            6 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/24/2012

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            LendKey Technologies, Inc. is an online platform for comparing loan options. 

            Business Details

            This is a multi-location business.

            Find a Location

            LendKey Technologies, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • LendKey Technologies, Inc.

                104 West 27th Street, 4th Floor New York, NY 10001-6210

                BBB Accredited Business
              • LendKey Technologies, Inc.

                4445 Lake Forest Dr Ste 350 Blue Ash, OH 45242-3742

              • Lendkey, Inc.

                9999 Carver Rd Ste 400 Blue Ash, OH 45242-5584

                BBB Accredited Business
              • Lendkey, Inc.

                9999 Carver Rd Ste 400 Montgomery, OH 45242-5584

                BBB Accredited Business
              BBB File Opened:
              10/23/2009
              Years in Business:
              16
              Business Started:
              5/2/2007
              Business Incorporated:
              5/2/2007
              Accredited Since:
              9/24/2012
              Type of Entity:
              Corporation
              Additional Contact Information

              Fax Numbers

              • (866) 610-7450
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: What to consider when researching personal loans

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I attempted to apply for a student loan but was denied because I mistakenly provided incorrect income information. I discussed re-applying and they confirmed that I can without a new credit inquiry. Upon re-applying, the only option given to me was a different credit union. When I asked if this would be a problem, I was told that it would not; that I could just become a member of that other credit union. I continued with my application and received a second credit inquiry. I presented them with the history and asked them to remove one of the credit inquiries. I was told via chat that I had applied on the wrong web page and I should have applied vie a different link provided by the tech rep. ******** that link was broken. The chat rep said they could not help me further so I initiated a call. They completed an investigation that did not include any broken links sent to me or any miscommunication from their reps. I talked with a supervisor who refused to reopen or transfer the investigation to another supervisor. The supervisor said it was my fault for not providing the tech reps with enough information. This person also refused any active assistance, stating that he did not want to create more work. I asked if I could forward screenshots to show that I was being given broken links and the supervisor said there was no way to do so. I asked the supervisor to review my chat histories with me and he refused.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Homer J

              12/27/2023

              I mailed a payment (check) on 11/27/23 for my December payment and received an email on 12/14/23 stating LendKey hadn't received my payment. I immediately made the payment electronically and paid $30 at my CU to stop payment on a check I assumed was lost or stolen. On 12/15/23 LendKey emailed me stating they "processed" my electronic payment. On 12/20/23 they emailed me stating my payment hadn't been received. According to the **** LendKey miraculously found my check on 12/14/23 and applied my electronic payment to the principle and opted to process the check I stopped payment on. The *** assured me the matter was handled. On 12/27/23 LendKey emailed me stating they hadn't received my December payment. The *** stated "it takes a while to reapply funds applied to the principle" but they're working on it. If this practice is an attempt to secure vast numbers of end-of-the-year late payment fees from their customers, it works like a charm!!! YOU"VE BEEN WARNED!!!!!

              LendKey Technologies, Inc. Response

              12/28/2023

              Thank you for providing your feedback, and we sincerely apologize for any inconvenience that *** have been caused. It appears that your concern has already been addressed, but if you have any additional questions/concerns, please feel free to contact LendKey Servicing at ************ Monday-Friday 9AM-8PM EST.

              Local BBB

              BBB Serving Metropolitan New York

              BBB Reports On

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