BBB Business Review

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BBB Accredited Business since

Home Perfect

Fax: (212) 354-3939 View Additional Phone Numbers 261 West 35th Street  Suite 504, New York, NY 10001 http://www.homeperfect.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Home Perfect sells bathroom, kitchen and home products, plumbing fixtures, decorative hardware, lighting fixtures, etc.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Perfect meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Home Perfect include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 77 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

77 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 19
Billing/Collection Issues 3
Delivery Issues 13
Guarantee/Warranty Issues 1
Problems with Product/Service 41
Total Closed Complaints 77

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Home Perfect
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 14, 2005 Business started: 01/01/2003 in NY Business incorporated 08/21/2003 in NY
Type of Entity

Corporation

Business Management
Mr. Alex Teller, President
Contact Information
Principal: Mr. Alex Teller, President
Business Category

KITCHEN ACCESSORIES LIGHTING FIXTURES-RETAIL PLUMBING FIXTURES, PARTS, SUPPLIES-RETAIL BATHS-EQUIPMENT & SUPPLIES

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Visa, Mastercard, Paypal, American Express
Alternate Business Names
Elemental Partners LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.