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BBB Business Review

BBB Accredited Business since 3/17/2009

24diamonds, Inc.

Phone: (212) 302-3240 Fax: (212) 302-4646 48 West 48th Street  Suite 1008, New York, NY 10036 http://www.24diamonds.com

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Description

At 24diamonds.com we specialize in the sales of brand new
high-quality timepieces, fine jewelry, loose GIA Certified diamonds and
other luxury accessories. Because we are not authorized dealers for
watches, we are able to avoid manufacturers pricing control and forward
greater discounts to our customers. We buy our watches through
authorized dealers, distributors and/or other legitimate established
lines of distribution within the watch industry. Our prices are highly
discounted and this is due to the fact that we buy watches from our
suppliers in large quantities, have a very low markup and, as an online
seller, operate at a very low overhead cost.

BBB Accreditation

A BBB Accredited Business since 3/17/2009

BBB has determined that 24diamonds, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for 24diamonds, Inc. include:

  • 18 complaints filed against business

Factors that raised the rating for 24diamonds, Inc. include:

  • Response to 18 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

18 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 0
Delivery Issues 5
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 18

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against 24diamonds, Inc.

Additional Information

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BBB file opened: October 03, 2008 Business started: 10/01/2005 in NY Business incorporated: 01/01/2005 in NY
Type of Entity

Corporation

Contact Information
Principal: Mr. Eugene Pedus, President
Business Category

JEWELERS-RETAIL

Products & Services

24diamonds, Inc. sells the following brand(s): A. Lange & Sohne, Aqua Master, Audemars Piguet, Bell & Ross, Blancpain, Breguet, Breitling, Cartier, Chanel, Chopard, Corum, DeWitt, Fendi, Fortis, Fossil, Gucci, Hamilton, Hublot, IWC, Jacob & Co, Jaeger LeCoultre, Joe Rodeo, Jorg Gray, Kenneth Cole, Luminox, Mondaine, Movado, Officina Del Tempo, Omega, Parmigiani, Patek Philippe, Piaget, PixelModa, Rado, Raymond Weil, Richard & Co, Richard Mille, Roger Dubuis, Rolex, Romain Jerome, Swiss Army, TAG Heuer, Techno Master, TechnoMarine, Tissot, U-Boat, Ulysse Nardin, Urwerk, Vacheron Constantin, Zenith

24diamonds, Inc. offers the following product(s): Diamond Bracelets, Engagement Rings, Loose GIA Certified Diamonds, Mens Chains, Other Jewelry, Watch Accessories, Watches

Method(s) of Payment
Credit cards, PayPal, Amazon Check out, Money Orders & Wire Transfers.
Refund and Exchange Policy
24diamonds.com sells only brand new unworn jewelry, watches &
accessories. Therefore, we are able to accept for returns only unworn
items in the same condition as they were shipped. We cannot refund
shipping charges, taxes, custom fees, gift-wrapping, special order and
final sale merchandise or items with personalized inscriptions. We offer
a 30 days return policy for all our merchandise, please refer to each section for additional return terms and conditions.
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BBB Complaint Process

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