BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||56|
Additional Complaint Information
BBB files indicate a pattern of complaints concerning the company’s free trial offer. Multiple complaints allege issues with cancellation of the free trial offer, specifically with consumers saying that they contacted BeenVerified to cancel the free trial offer, but find out later that they continued to be billed by the company for a monthly subscription to the services. The company offers a cancellation guarantee, and the FAQ page on the company website touts the ease with which users can cancel the trial; however, customer experience reported to BBB indicates issues with execution of this policy.
Type of Entity
Business ManagementMr. Ross Cohen, COO Mr. Joshua Levy, CEO
INTERNET SERVICES SCREENING - BACKGROUND & EMPLOYMENT