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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American International Group, Inc. (AIG) include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 82 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||54|
|Total Closed Complaints||82|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Peter D. Hancock, President & CEO
INSURANCE COMPANIES FINANCIAL SERVICES
Alternate Business NamesAIG Bank AIG Direct American General Center (AGLA) American General Life Companies American Home Assurance Company Chartis Insurance, Inc Commerce and Industry Insurance Company FSC Securities Corporation Granite State Insurance Company Illinois National Insurance Company International Lease Finance Corporation Landmark Insurance Company Lexington Insurance Company National Union Fire Insurance Company of Pittsburgh, PA New Hampshire Insurance Company Royal Alliance Associates Sage Point Financial SunAmerica Asset Management SunAmerica Financial Group The Insurance Company of the State of Pennsylvania United Guaranty Corporation Variable Annuity Life Insurance Company (VALIC) Western National Life Insurance Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview