BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||270|
|Total Closed Complaints||786|
Additional Complaint Information
Complaints contain a pattern of allegations that consumers purchased products online, charges were made to their credit cards, but the products were never received. Consumers allege that the company failed to return emails or phone calls. Consumer complaints state that when a refund was requested the company failed to make the refund because the product was being processed at the company warehouse. Consumers also state they were told products were on back order, when they asked for their money back, while others state they have received incorrect products.
Type of Entity
HEALTH & DIET FOOD PRODUCTS-WHOLESALE/MANUFACTURING HEALTH & DIET PRODUCTS-RETAIL