Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Charisma Ballroom has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCharisma Ballroom

            Halls

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            1/1/2001
            Years in Business:
            49
            Business Started:
            1/1/1975
            Business Incorporated:
            1/1/1975
            Type of Entity:
            Corporation
            Alternate Business Name
            • PJ's Dance Charisma, Inc.
            • CB Catering Inc.
            Business Management
            • Mr. James Sievert, President
            Contact Information

            Principal

            • Mr. James Sievert, President

            Customer Contact

            • Mr. James Sievert, President
            Additional Contact Information

            Fax Numbers

            • (718) 268-2803
              Other Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/27/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I was supposed to hold my wedding at this venue, but due to COVID and the location actually being in a "COVID hotspot" at the time, as well as other financial issues I could not. In our initial contract it stated that In order to receive any money back that was already paid to the venue that wed have to cancel within 180 days in advance, and I cancelled over a year in advance. They even sent me a letter of cancellation. Its been well over 6 months since I've cancelled and I have yet to receive my money back (excluding the non refundable deposit of course) Charisma owes us around 3,000$, I've called, emailed, left several voicemails and no one responds. I was told by Lena, the person who had initially booked my event that in order to get a refund the manager would have to sign off on it, and that I would have to wait until the venue was fully opened for that to happen, I even saw all of these recent reviews online and its proof that they've been open and are just dodging my calls.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Elido V

            10/12/2023

            This organization will not provide the service that you pay them for. They practice deceitful business. They have to be accountable on them stealing money from customers who pay for a service. I just want to give everybody to have a chance do not be robbed by this Ponzi scheme.

            Charisma Ballroom Response

            10/20/2023

            We have no record of ever having any interactions with this consumer. Please identify yourself, along with the date and place of the event, so we may address your allegations thoughtfully. Furthermore, we have been in business for nearly 50 years and have thousands of extremely satisfied clients. We look forward to hearing from you if you are or were a client of ours. Thank you.

            Local BBB

            BBB Serving Metropolitan New York

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.