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          Find a Location

          Zara USA has 76 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Zara USA

              500 5th Ave Ste 400 New York, NY 10110-0499

            • Zara USA

              125 Westchester Ave. White Plains, NY 10601

            • Zara USA

              750 Lexington Ave New York, NY 10022-1200

            • Zara USA

              39 W 34th St New York, NY 10001-3020

            • Zara USA

              101 5th Ave New York, NY 10003-1008

            Business ProfileZara USA

            Clothing
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            500 5th Ave Ste 400

            New York, NY 10110-0499

            Visit Website

            Customer Reviews

            1.07/5

            Average of 153 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            616 complaints closed in last 3 years

            265 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Zara USA has 76 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Zara USA

                500 5th Ave Ste 400 New York, NY 10110-0499

              • Zara USA

                125 Westchester Ave. White Plains, NY 10601

              • Zara USA

                750 Lexington Ave New York, NY 10022-1200

              • Zara USA

                39 W 34th St New York, NY 10001-3020

              • Zara USA

                101 5th Ave New York, NY 10003-1008

              Headquarters
              500 5th Ave Ste 400, New York, NY 10110-0499
              BBB File Opened:
              6/1/1991
              Years in Business:
              50
              Business Started:
              1/1/1974
              Business Incorporated:
              1/1/1988
              Type of Entity:
              Corporation
              Business Management
              • Mr. Dilip Patel, Managing Director, Zara USA - Inditex
              Additional Contact Information

              Fax Numbers

              • (212) 754-1128
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              616 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/22/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Terrible service from the manager!!! I wanted to return the blouse because it was defective. I couldn't find the receipt. The manager first said, no receipt means I cant return your money. After I started to be indignant, she wrote me the customer service number and told me to ask them for the check number. I don't speak English well and the manager heard it. I asked her to help me find the receipt, but she said I CAN'T!!!This is not professional on the part of the manager, I needed help, but they refused to help me.This happened at ************************************************* (******** Gallery)
              Read More
              Read 615 More Complaints

              Customer Reviews

              153 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Leydi R

              04/04/2024

              My complaint to the store or I should say to the Brand Zara, is they are not inclusive with their sizes. The sizing is wrong and very limited if you are on the curvier side. I think for the times we are living in now they should have better sizing reference on their website, also their clothing should be more accurate. I mean is very frustrating when you by something in xl for instance, because you know that is your size, then when you received it or try it on doesn't fit, but then the "xxl" is huge. There is no accuracy on their sizing and is very limited, are they are inclusive at all, and i am *** many women around the world feel the same about this.
              Read 152 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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