Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Freedom Propane has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFreedom Propane

    Propane

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    917 Route 199, Red Hook, NY 12571-4712
    BBB File Opened:
    11/1/1995
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    6/7/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Stephen E. King, President
    Additional Contact Information

    Fax Numbers

    • (845) 758-3138
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had an auto propane delivery sometime in May of 2022. However, I have been in and out of the hospital with heart failure and have also learned that I have blood ******. Although I pay my bills on time, with me being very ill during the past few months, this one bill was an oversight. On August 20th my husband called me to tell me that he saw via our security cameras that Freedom Propane dismantled and took our propane tank away. My mother was visiting because I had many doc appointments and was very sick with high fevers and serious fatigue and had to stay with her at her hotel because I had no strength to walk. I mustered enough energy to call Freedom Propane and asked what was going on. The owner stated that I owed 252 or so dollars. I went on to tell him it was an oversight and I've been sick and dealing with ****** and he really did not care to hear about it. I told him "thank you for being so compassionate and understanding" and he hung up on me mid sentence without giving me the chance or opportunity to resolve this issue that i feel was so extreme over a small amount owed as I have always paid on-time or early in the past. Needless to say, I came home unable to prepare food for myself as I need the nutrition daily as I'm losing weight by the minute. His behavior and work ethic and lack of compassion and humanity is completely disturbing. I have heard things about this vile human before, but did not take heed to the banter. In the current state we are all living in, I am shocked that I was treated with such disdain and was hung up on. Beware of this man and this business. So now I have lost a full tank of propane and currently have no means to cook.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.