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BBB Accredited Business since

Paraco Gas

Additional Locations

Phone: (800) 647-4427 Fax: (914) 251-9444 View Additional Phone Numbers 800 Westchester Ave Ste S604, Rye Brook, NY 10573 View Additional Email Addresses http://www.paracogas.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paraco Gas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paraco Gas include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 42 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

42 complaints closed with BBB in last 3 years | 25 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 13
Delivery Issues 7
Guarantee/Warranty Issues 0
Problems with Product/Service 21
Total Closed Complaints 42

Additional Complaint Information

This firm has not responded to our request for basic information.

Customer Reviews Summary Read customer reviews

1 Customer Review on Paraco Gas
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 01, 1991 Business started: 12/28/1968 in NY Business incorporated: 12/29/1982 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Westchester County Department of Consumer Protection
148 Martine Avenue, Room 407, White Plains NY 10601
http://consumer.westchestergov.com/
Phone Number: (914) 995-2155
Fax Number: (914) 995-3115
conpro@westchestergov.com

U.S. Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: (202) 366-4000

Type of Entity

Corporation

Business Management
Mr. Joseph Armentano, Chief Executive Officer Ms. Samantha Ambrogio, Corporate Sales Support Manager Mr. John Armentano, Vice President, Corporate Development and Acquisitions Mr. Michael DeVoe, EVP, Operations Mr. Mike Gioffre, President, Paraco South
Contact Information
Customer Contact: Ms. Samantha Ambrogio, Corporate Sales Support Manager
Principal: Mr. Joseph Armentano, Chief Executive Officer
Business Category

GAS-PROPANE-EQUIPMENT & SUPPLIES GAS-PROPANE

Products & Services

Paraco Gas offers the following product(s): To provide propane gas & equipment to businesses & residents.

Alternate Business Names
CHNY Company, Inc. Cloyd Howard Co. Inc. P.J.R.M.A. Inc. Paraco Fuel Corporation Paraco Gas Corp. Paraco Gas of Long Island, Inc. Paraco Gas of New York, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.