Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Seigerman's Furniture has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSeigerman's Furniture

            Furniture Stores
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/9/2019

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Seigerman's Furniture is a furniture retailer.

            Business Details

            BBB File Opened:
            10/1/1985
            Years in Business:
            73
            Business Started:
            1/1/1951
            Business Incorporated:
            9/23/2011
            Accredited Since:
            4/9/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Designer's Choice, Inc.
            Business Management
            • Mr. Michael Bianco, President
            Contact Information

            Principal

            • Mr. Michael Bianco, President

            Customer Contact

            • Mr. Michael Bianco, President
            Additional Contact Information

            Fax Numbers

            • (631) 756-8447
              Primary Fax

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On July 4, 2023, I purchased a set of two swivel chairs from the salesperson, *********************, for a total of $1629.37. I agreed assuming that I would have the option to cancel the purchase if the chairs did not fit in the space I wanted to place them. The next day, after the purchase, I called Seigermans right away and asked to cancel the purchase because the chairs were too large for my backyard; I did not pick up the chairs yet. However, when I called the business no one was available to help me cancel the purchase. Every time I asked to cancel the purchase they would always stall and not give me a concrete response on how to cancel the purchase. Then, on July 8th, 2023, a representative finally provided me with a phone number *************) to request a cancellation for my purchase. I sent them a picture of the receipt and requested to cancel the purchase. They replied to me confirming that they passed my request along to the appropriate person. Shortly after, the salesperson, ****, told me that there are no returns, exchanges, or refunds because it was a special order. I was shocked by this because **** never told me that my purchase was a special order or the terms and conditions of my purchase when I spoke with him previously. These terms and conditions were in very fine print and I believe that it is unfair to the consumer if they are not given full transparency before purchasing a product from this business. Furthermore, I have eyesight issues and did not see the fine print before being asked to sign the receipt. This is frustrating because I trusted **** and for him, to not be fully honest about the conditions of the purchase is not right.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bridget A

            1 star

            05/27/2021

            I wouldn't even give Seigerman's furniture a 1 star review, I only had to to make this post. I purchased my sofa August 6, 2020 and I knew since it was custom fabric it would take about to 10-12 weeks. When Seigermans called me in November 2020 to say that it arrived, they informed me that only half of my order was available due to the salesman handwriting being incorrectly interpreted by the factory. I was told the balance of my order would be expedited and should have it by January 2021. Well January 2021 came, and still no sofa. This time the excuse was COVID delays. I was told another month. Then in February, another month, and again in March. Finally I had enough and was ready to cancel my order. It took a district manager to get me the discount I wanted and the REAL answer for the delays, with a real expected delivery date. Well delivery finally came today, and guess what? my sectional sofa was ordered without a corner piece! the critical piece to tie it all together! Worst salesman EVER and worst customer service. I will never use them again and have told all my friends and family not to shop there!

            Local BBB

            BBB Serving Metropolitan New York

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.