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      Country
          Country

          Find a Location

          Travelex has 40 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Travelex

              355 Lexington Ave. 3rd Floor New York, NY 10017

            • Travelex

              400 Pine St Level 3 Seattle, WA 98101

            • Travelex

              7000 NE Airport Way # 2161 Portland, OR 97218-1009

            • Travelex

              5503 W Spruce St 3rd Level Tampa, FL 33607

            • Travelex

              8500 Essington Ave Terminal A-West Arrivals Hall Philadelphia, PA 19153-3755

            Business ProfileforTravelex

            Foreign Currency Exchange Broker
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This firm specializes in foreign currency exchange. 

            Business Details

            This is a multi-location business.

            Find a Location

            Travelex has 40 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Travelex

                355 Lexington Ave. 3rd Floor New York, NY 10017

              • Travelex

                400 Pine St Level 3 Seattle, WA 98101

              • Travelex

                7000 NE Airport Way # 2161 Portland, OR 97218-1009

              • Travelex

                5503 W Spruce St 3rd Level Tampa, FL 33607

              • Travelex

                8500 Essington Ave Terminal A-West Arrivals Hall Philadelphia, PA 19153-3755

              BBB File Opened:
              9/1/1996
              Business Started:
              10/1/1973
              Business Incorporated:
              3/16/1983
              Type of Entity:
              Corporation
              Alternate Business Name
              • Travelex Currency Services Inc.
              • Travelex Currency Services
              Additional Contact Information

              Fax Numbers

              • (212) 701-0461
                Primary Fax

              Phone Numbers

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/30/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              BBB unable to locate business
              We purchased ****** ***** Francs from Travelex in Feb 2020 & were never able to use them due to COVID pandemic. We were never able to safely rebook tour so, we decided to return them for USD since we won't be traveling in the near future. They provided a business reply envelope & easy instructions to return the Francs. I mailed it in on November 10, 2021 and have since found out that Travelex is no longer doing currency exchange in ***. My mail has not been returned. It was mailed to their ********** KY office at *******************************. I have tried contacting them in ****** & have gotten no response. Why wasn't my mail returned if business is closed?

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Steve J

              06/16/2023

              I used the Travelex location at ******** T2 Airport in ****** on 8 June 2023 to convert my ******* pound sterling into U.S. dollars. I was only offered a Money Card in lieu of actual **** dollars. Upon return to the **** on 8 June I was unable to access my funds that same day from my financial institution, even with the funds being converted to **** dollars. I sent my complaint to Travelex the same day on 8 June and I have not yet heard from them.

              Local BBB

              BBB Serving Metropolitan New York

              BBB Reports On

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