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          Find a Location

          1 800 Flowers has 58 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • 1 800 Flowers

              2 Jericho Plz Fl 2 Jericho, NY 11753-1658

              BBB Accredited Business

            • 1 800 Flowers

              122 Central Ave Clark, NJ 07066-1112

            • 1 800 Flowers

              Haddonfield, NJ 08033

            • 1 800 Flowers

              901 Oak Tree Ave S Plainfield, NJ 07080-5101

            • 1-800-Flowers.com

              12162 Darnestown Rd Gaithersburg, MD 20878-2206

            Business Profile1 800 Flowers

            Retail Florist
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2 Jericho Plz Fl 2

            Jericho, NY 11753-1658

            Visit Website
            (516) 237-6000

            Customer Reviews

            1.41/5

            Average of 1,100 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,467 complaints closed in last 3 years

            350 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/28/1998

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            A provider of gifts and flowers. Its business platform features brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®,Shari’s Berries®, FruitBouquets.com®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery? and Simply Chocolate®. 

            Business Details

            This is a multi-location business.

            Find a Location

            1 800 Flowers has 58 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • 1 800 Flowers

                2 Jericho Plz Fl 2 Jericho, NY 11753-1658

                BBB Accredited Business

              • 1 800 Flowers

                122 Central Ave Clark, NJ 07066-1112

              • 1 800 Flowers

                Haddonfield, NJ 08033

              • 1 800 Flowers

                901 Oak Tree Ave S Plainfield, NJ 07080-5101

              • 1-800-Flowers.com

                12162 Darnestown Rd Gaithersburg, MD 20878-2206

              Headquarters
              2 Jericho Plz Fl 2, Jericho, NY 11753-1658
              BBB File Opened:
              1/1/1992
              Years in Business:
              37
              Business Started:
              1/1/1987
              Business Incorporated:
              6/30/1992
              Accredited Since:
              5/28/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Things Remembered
              • Harry & David
              • The Popcorn Factory
              • Personalization Mall
              • Vital Choice Seafood
              • BloomNet
              • World Flowers
              • 1800baskets.com
              • Plants.com
              • Shari's Berries
              • Goodsey
              • 1-800-flowers.com
              • 1-800-Flowers
              Business Management
              • Mr. Lance Lipkus, Vice President
              • Mr. Amit Shah, Senior Vice President of Online Marketing, Mobile & Social
              • Mr. Vincent Mc Veigh, Senior Vice President of Bloomnet
              • Mr. William E Shea, CFO
              • Mr. Thomas Harnett, President, Consumer Floral Brand
              • Stacy Hottinger, Manager Customer Experience
              • Renee Glover, Senior Manager Customer Experience
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a florist

              Customer Complaints

              1,467 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/04/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I ordered/paid for flowers nearly 2 moths ago. They were scheduled to arrive 12/29. They ever showed up. I spent hours on the phone and using the live chat option to find a solution. My order was delayed to 1/3/24. Today I tried to look at the tracking info and my order could not even be found. After spending yet another infuriating hour working with customer service I am told my order has been pushed to 1/6/24. This is the worst customer service I have ever experienced. It almost seems like they are trying to be incompetent at this point. Unless you hate yourself an enjoy wasting time and money order from someone else.
              Read More
              Read 1466 More Complaints

              Customer Reviews

              1,100 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Wendy D

              04/16/2024

              Normally, I'm very satisfied, however, not so much this time. The chocolate birthday cake I sent to my son and left by the back door (no instructions to do so were provided). The dogs got into the box at the back door and ripped it apart. My son had to spend the afternoon of his birthday panicked and had to take the dogs to the vet so they wouldn't get too sick or die! The cake ended up in buckets at the vet's office. Next time, an immediate call upon delivery will be requested. And, no more chocolate cake orders! Not a good experience at all, AND I paid $60 for the dogs to throw it up...and then some for the vet bill. Hmmmm....
              Read 1099 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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