BBB Accredited Business sinceFind a Location
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A BBB Accredited Business since
BBB has determined that 1 800 Flowers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for 1 800 Flowers include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 745 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||299|
|Total Closed Complaints||745|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||75|
Type of Entity
Business ManagementMr. James McCann, Chairman and CEO Mr. Lance Lipkus , Vice President Vincent Mc Veigh, Senior VP BloomNet Mr. Amit Shah, Senior VP/Online Marketing, Mobile & Social
Alternate Business Names1-800-Flowers 1-800-flowers.com 1800baskets.com BloomNet Florists.com World Flowers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview