This business is not BBB accredited.Find a Location
Phone: (212) 993-0300 Fax: (646) 217-4163 View Additional Phone Numbers 22 W 19th Street, 3rd Floor, New York, NY 10011
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||43|
|Total Closed Complaints||126|
Additional Complaint Information
Consumers report to the BBB that they have difficulty canceling their membership with Crunch Gym. Consumers allege charges are made to their credit cards after they have cancelled their membership with the gym, resulting in even more hardship when consumers attempt to get a refund. Consumers also report policies which make the cancellation process over-complicated.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Keith Worts, CEO
FITNESS CENTERS EXERCISE & PHYSICAL FITNESS PROGRAMS HEALTH & FITNESS PROGRAM CONSULTANTS HEALTH CLUBS