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          Find a Location

          On Deck Capital, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileOn Deck Capital, Inc.

            Financial Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1400 Broadway 25th Floor

            New York, NY 10018-5225

            Visit Website
            (888) 269-4246

            Customer Reviews

            2.68/5

            Average of 123 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/8/2008

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            OnDeck Capital provides small business financing.

            Business Details

            This is a multi-location business.

            Find a Location

            On Deck Capital, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1400 Broadway 25th Floor, New York, NY 10018-5225
              BBB File Opened:
              4/7/2008
              Years in Business:
              17
              Business Started:
              5/1/2006
              Business Incorporated:
              8/7/2006
              Accredited Since:
              5/8/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • On Deck
              • OnDeck
              • OnDeck Capital
              • On Deck Capital
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              31 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/22/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              This business has unfairly and unjustly denied my loan application after meeting all minimum requirements. They send me letters each time not telling me what the reason is for denial and asking. I contact them for the reason which I am doing now. Of course this firm will have an inquiry on my credit report bringing down my credit score yet again so I can use that as a pathetic excuse.
              Read More
              Read 30 More Complaints

              Customer Reviews

              123 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bob W

              04/04/2024

              My experience with ON Deck has always been positive. The staff has been knowledgeable, and the process of funding has been faster than going through the banking system.

              On Deck Capital, Inc. Response

              04/08/2024

              Hi Bob, thanks very much for sharing your experience with us. We appreciate you choosing to work with OnDeck!
              Read 122 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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