BBB Accredited Business sinceFind a Location
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This firm, formerly The Equitable Companies, Inc., provides a range of financial products including insurance, annuities, and mutual funds. The firm also offers a variety of financial, investment advisory and planning services through AXA Advisors, LLC. The Equitable Life Assurance Society is a subsidiary.
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A BBB Accredited Business since
BBB has determined that AXA Financial, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AXA Financial, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 18 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||18|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Henri de Castries, Chairman & Chief Executive Officer - Axa Group Mr. Mark Pearson, President & CEO - AXA Financial, Inc. (United States) Mr. Denis Duverne, Deputy Chief Executive Officer