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Sony Corporation of America manufactures and sells televisions, DVD and Video equipment, video cameras, audio equipment, radios, tape recorders, micro floppy disks, disk drives, personal computers, semi-conductor devices and other electronic products.
A BBB Accredited Business since
BBB has determined that Sony Corporation of America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||726|
|Total Closed Complaints||1148|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||23|
Type of Entity
Business ManagementMr. Andrew Lack, Chairman and CEO Mr. Howard Stringer, Chairman, CEO and President
ELECTRONIC EQUIPMENT & SUPPLIES-WHOLESALE/MANUFACTURERS MUSIC PUBLISHERS
Alternate Business NamesLaredo Repair Center My Play Direct MyPlayDirect Sony Electronics Sony Mobile Sony Music Entertainment Sony Style
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview