BBB Business Review
BBB Accredited Business since
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Sony Corporation of America manufactures and sells televisions, DVD and Video equipment, video cameras, audio equipment, radios, tape recorders, micro floppy disks, disk drives, personal computers, semi-conductor devices and other electronic products.
A BBB Accredited Business since
BBB has determined that Sony Corporation of America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sony Corporation of America include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1556 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1092|
|Total Closed Complaints||1556|
Type of Entity
Business ManagementMr. Andrew Lack, Chairman and CEO Mr. Howard Stringer, Chairman, CEO and President
ELECTRONIC EQUIPMENT & SUPPLIES-WHOLESALE/MANUFACTURERS MUSIC PUBLISHERS