BBB Business Review

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This business is not BBB accredited.

Cheap & Fast Divorce

Phone: (877) 379-6589 244 Fifth Avenue, Suite 2765, New York, NY 10001 http://www.cheapandfastdivorce.com/


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Cheap & Fast Divorce include:

  • 33 complaint(s) filed against business
  • Failure to respond to 33 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Factors that raised the rating for Cheap & Fast Divorce include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 15
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 33

Additional Complaint Information

BBB files indicate a pattern of complaints concerning the business practices and customer service of Cheap & Fast Divorce. Consumers are telling BBB that the business is requesting credit card information during the introductory/initial contact interview, and several of those that decided not to use the company's services have relayed that their cards were charged anyway. These consumers allege that they encountered difficulty and frustration in dealing with company representative to pursue a refund. In addition, many consumers that did use the company’s services say they have experienced delays in receiving the correct documents and were offered little or no guidance about how to file forms with the appropriate authority.

BBB contacted this company and requested a response concerning the aforementioned concerns. As of April 16, 2013, the business responded to BBB, but did not acknowledge any underlying issues that needed improvement, or offer a strategy to reduce the types of concerns BBB had brought to their attention.



Customer Reviews Summary Read customer reviews

1 Customer Review on Cheap & Fast Divorce
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 27, 2012 Business started: 02/06/1993 in NY
Business Management
Michael Davidson, President
Contact Information
Principal: Michael Davidson, President
Business Category

DIVORCE ASSISTANCE


Customer Review Rating plus BBB Rating Summary

Cheap & Fast Divorce has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.