BBB Business Review
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Computer repair and maintenance, Custom Build Desktop PC's provide 1 year service maintenance contracts setup small networks for homes and small businesses.
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A BBB Accredited Business since
BBB has determined that PC Helper meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for PC Helper include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Type of Entity
Business ManagementMr. Samuel Williams, Owner
COMPUTERS-SERVICE & REPAIR COMPUTERS-NETWORKS
Products & Services
PC Helper sells the following brand(s): ASUS , Thermaltake
PC Helper offers the following product(s): 120 mm Fans, 80mm Fans, CPU Fans, CPU's, Desktop computer Case, DVD burners, HardDrives, keyboards mouse, motherboards
Hours of Operation
|M||:||8:00 AM - 6:00 PM|
|T||:||8:00 AM - 8:00 PM|
|W||:||8:00 AM - 12:00 PM|
|Th||:||8:00 AM - 6:00 PM|
|F||:||8:00 AM - 8:00 AM|
|S||:||8:00 AM - 6:00 PM|
|Su||:||8:00 AM - 12:00 PM|
|These are just offices to make appointments and to answer calls|
Method(s) of PaymentAll major credits cards, checks and cash.
Refund and Exchange PolicyOffice visits and Onsite visits has a 30 day warranties on work performed.
Networking solutions have 5 days only, this is due to the nature of networking things can change, power outages routers get reset brown outs.