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This business is not BBB accredited.

PC Helper

557 Broadway  Apt 34A, Port Ewen, NY 12466 http://www.pchelper-hv.com ! There is an alert on PC Helper !


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Description

Computer repair and maintenance, Custom Build Desktop PC's provide 1 year service maintenance contracts setup  small networks for homes and small businesses.  


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PC Helper
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 16, 2011 Business started: 01/01/2007 in NY
Type of Entity

Sole Proprietorship

Business Management
Mr. Samuel Williams, Owner
Contact Information
Customer Contact: Mr. Samuel Williams, Owner
Business Category

COMPUTERS-SERVICE & REPAIR COMPUTERS-NETWORKS

Products & Services

PC Helper sells the following brand(s): ASUS , Thermaltake

PC Helper offers the following product(s): 120 mm Fans, 80mm Fans, CPU Fans, CPU's, Desktop computer Case, DVD burners, HardDrives, keyboards mouse, motherboards

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 12:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 8:00 AM
S: 8:00 AM - 6:00 PM
Su: 8:00 AM - 12:00 PM
H: Closed
These are just offices to make appointments and to answer calls
Method(s) of Payment
All major credits cards, checks  and cash.
Refund and Exchange Policy
Office visits and Onsite visits has a 30 day warranties on work performed.
Networking solutions have 5 days only, this is due to the nature of networking things can change, power outages routers get reset brown outs.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.