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BBB Accredited Business since

iYogi, Inc.

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Phone: (866) 914-9049 View Additional Phone Numbers 291 Broadway, Suite 305, New York , NY 10007 View Additional Email Addresses http://www.iyogi.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that iYogi, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for iYogi, Inc. include:

  • Length of time business has been operating
  • Response to 357 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

357 complaints closed with BBB in last 3 years | 136 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 99
Billing/Collection Issues 36
Delivery Issues 14
Guarantee/Warranty Issues 4
Problems with Product/Service 204
Total Closed Complaints 357

Customer Reviews Summary Read customer reviews

83 Customer Reviews on iYogi, Inc.
Customer Experience Total Customer Reviews
Positive Experience 43
Neutral Experience 4
Negative Experience 36
Total Customer Reviews 83

Additional Information

BBB file opened: October 15, 2007 Business started: 03/27/2007 in NY Business incorporated 02/15/2007 in NY
Type of Entity

Corporation

Business Management
Mr. Udhayan Challu, CEO
Contact Information
Principal: Mr. Udhayan Challu, CEO
Principal: Mr. Vishal Dhar, President of Marketing
Business Category

COMPUTERS SOFTWARE & SERVICES

Alternate Business Names
iYogi Holdings iYogi Technical Services
Additional Information

1-800-904-7765 UK Clients
1-800-180-791 Australia Clients

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.