BBB Business Review
This Business is not BBB accredited
270 Spagnoli Road, Ste 110, Melville, NY 11747
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for North Shore Agency include:
- Failure to respond to 2 complaints filed against business
- Government action(s) against business
Factors that raised the rating for North Shore Agency include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||23|
|Total Closed Complaints||158|
Additional Complaint Information
Complaints sent to the Better Business Bureau of New York state that a collection agency called North Shore sends consumers collection bill statements regarding money owed to companies that consumers allege they are unaware of. Some consumers’ stated that they received bills regarding subscription Magazines and books from the collection agency and were told to pay the full amount owed, however, according to consumers they never subscribed to such companies. Consumers allege that when trying to contact North Shore to resolve the issue, the company states that they owe the money and must pay what’s due on the account. According to complaints, this company is falsely accusing consumers of owing money to various companies when in fact, the information in their system is incorrect, from name typos to accounts being wrong. Some consumer’s allege that the company contacts them by phone in an improper manner to explain the balance on their accounts. After consumers get no where with the company, they then contact the BBB to rectify the situation in which the company then corrects the error and cancels consumers’ subscriptions.
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Consumer Affairs - NYC
42 Broadway, , New York NY 10004
Phone Number: (212) 639-9675
Type of Entity
Limited Liability Company (LLC)
COLLECTION SYSTEMS FINANCIAL SERVICES