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This business is not BBB accredited.


Additional Locations

View Additional Phone Numbers 30 Broad Street, Suite 2202, New York, NY 10004 http://www.bennoti.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to complaints received by the BBB, this company advertises a 'free' coffee maker for which the consumer must pay $30 in shipping fees. However, consumers report that when they place an order, their credit cards are charged more than $200 for shipments of coffee. Complaints indicate that customers are not informed that the 'free' offer is contingent on purchasing coffee from the company until after their credit card information has been taken. Most consumers indicate that they have been unable to get through to customer service, or are told they will receive a return call which does not come. Those who were able to speak to a representative were either told that they would be refunded but never received reimbursement, or that refunds were unavailable. As of March 23, 2007, the Bureau has processed 10 complaints against this company, while 23 additional complaints remain pending the firm's response. The Bureau has also contacted this company regarding possible affiliation with Igia, Inc. The Bureau has found numerous instances of a possible relationship between the firms, but company representatives have denied any affiliation. A separate report is available for Igia, Inc. Consumers are warned to be wary of offers for 'free' or 'complimentary' products or services. According to the BBB Code of Advertising: "The word 'free' may be used in advertising whenever the advertiser is offering an unconditional gift. If receipt of the 'free' merchandise or service is conditional on a purchase:… the advertiser must disclose this condition clearly and conspicuously together with the 'free' offer (not by placing an asterisk or symbol next to 'free' and referring to the condition(s) in a footnote)…."

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bennoti
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 31, 2007
Business Category


Alternate Business Names
Diet Coffee Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.