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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Zara USA include:
- Failure to respond to 58 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||90|
|Total Closed Complaints||191|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMr. Dilip Patel, Managing Director, Zara USA - Inditex
CLOTHING-RETAIL FASHION ACCESSORIES WOMEN'S APPAREL-RETAIL
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview