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Fax: (212) 754-1128 View Additional Phone Numbers 500 5th Ave Ste 400, New York, NY 10110
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Zara USA include:
- 116 complaint(s) filed against business
- Failure to respond to 45 complaint(s) filed against business
Factors that raised the rating for Zara USA include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||63|
|Total Closed Complaints||116|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Moises Costa, Secretary Ms. Mariela Guzman, Customer Service Representative Ms. Jackie Lee, Director of Stores Ms. Iliana Marinos, Controller
CLOTHING-RETAIL FASHION ACCESSORIES WOMEN'S APPAREL-RETAIL
Out of Business
In 2000, the Bureau attempted to contact this company by mail and telephone. However, the mail has been returned by the Postal Service and directory assistance has informed us that the telephone number has been disconnected. It appears that this firm has ceased operations at this location. If you have additional information regarding this firm, please notify the Bureau.