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Find a Location

NYLingerie has 1 locations, listed below.

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    Business ProfileforNYLingerie

    Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This is an online clothing retailer specializing in men and womens' underwear, socks and sweats.

    Business Details

    Location of This Business
    26 Gilbert St Ext, Monroe, NY 10950-2815
    BBB File Opened:
    5/16/2012
    Years in Business:
    17
    Business Started:
    5/3/2006
    Business Incorporated:
    6/3/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • NY Lingerie Inc.
    Business Management
    • Mr. Joel Spitzer, President
    • Eli Weiss, Marketing Manager
    Contact Information

    Principal

    • Mr. Joel Spitzer, President
    • Eli Weiss, Marketing Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On January 29, 2023 I placed an order for socks from their online Amazon listing. What I received did not match the listing, so it is false advertising. I contacted the company, and ********************* (**'s manager who supposedly could resolve the issue) was only willing to refund 50% of my money. Since I did not get the item I purchased, and it is entirely the company's fault, I would like a 100% refund so I can buy the correct item, given that I've been lied to by this company.It's also taken tons of phone calls to resolve. ** keeps trying to put me off, and it's just wasting a ton of my time at this point over some socks. I just want a refund. I don't like when companies take advantage of consumers.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suzanne M

    1 star

    03/26/2022

    I ordered 6 sports bras in the beginning of January and only 2 have come. I called about the other 4 about 2 weeks ago, and I was assured that they would arrive soon. Now it's March 26th, and I still haven't gotten them. I know there are delays due to the pandemic sometimes, but over 2 months seems like a long time especially since no one has reached out to update me on the missing order. Unless I hear from them very soon, I will never order from them again!!!

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