Business ProfileforA & J Chimney Cleaning and Repair Corp.

The owner of the A & J Chimney company came to my house to view the chimney. I indicated to him that I am looking to install stainless steel liner. I also indicated that the chimney caps have fallen off over the years. The company owner showed me there were 1 or 2 out of 4 total caps were still in tact. He advised me that when he does work, he does a good job by doing a complete and thorough job. He further advised me not to worry because he would put the caps on all 4 chimney flues. The owner never came back to my house but sent the workers only. When the work was done, I asked the workers if they put the caps on all 4 flues. They said they only put the cap on the flue they worked on. I immediately called the company owner and he claimed that he did not remember promising me and denied that he promised me to put caps on all 4. He claimed that he will charge me extra for putting the caps on the rest 2. When he came to my house to get the job, he promised it but after getting the job, he did not keep his words. I paid a lot of money for this job and I would like him to keep the promise he made by putting the caps on the rest 2 or 3 flues.