BBB Accredited Business since
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InfoTaxSquare.com is an Internet based company, which provides incorporation and related corporate services to on-line customers in all 50 states as a document filing service. Documentation is available but not limited to for Corporations, LLCs, DBA/Fictitious Names, Initiial & Annual reports, Trademarks, Foreign Qualifications, Certificaates of Good Standing, Corporate Kits & Supplies, and Registered Agent Services.
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A BBB Accredited Business since
BBB has determined that InfoTaxSquare.com Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for InfoTaxSquare.com Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||3|
Type of Entity
BUSINESS FORMS & SYSTEMS LICENSE SERVICES
Alternate Business NamesInfoTaxSquare.com
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Additional Phone Numbers
- (866) 754-4460(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I PURCHASED A SERVICE FOR INFOTAX TO SET UP A ARIZONIA DBA FOR ME AND THIS SERVICE WAS NOT MET I NEVER RECIVED THE LEGAL DOCUMENTS THAT WERE PROMISED AND I WAS CHARGED 129.00 AND THEY REFUSE TO RETURN MY MONEY TO MY CREDIT CARD ....THIS COMPANY IS A FRAUD SAND THEY HAVE NO WAY OF COMPLETING SERVICES IN ARIZONA FROM NEW YORK...
Desired Settlement: WANT MY MONEY RETURNED TO ME BECAUSE THE SERVICE WAS NOT COMPLETED...
We received an order from *** ***** *********** for Arizona DBA on 07/**/2013. An Expedite process and shipping was sent out on 07/**/2013 because the application need Original signature and notary of the owner. State of Arizona filed *** *********** DBA on 07/**/2013.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved
Read Complaint Details
Complaint: First, the only reason I did business with this company was it's BBB trust label and testimonial. Wells Fargo Bank informed me of a Fraud Claim opened on my behalf for a transaction on 04/**/2013 to INFOTAXSQUARE. I'm sure ny additioanl information to process this claim can been acquired from them, directly.
Desired Settlement: I think it would be interesting to see exactly what the Better Business Bureau thinks should happen in this case. Wells Fargo refunded my money and I paid for this service because I needed it. I certainly do not want to do business with a company associated with fraud, so in the name of and to show your own authority in better business operations, what do you think should happen?
Better Business Bureau:
BBB's Final Determination: Consumer accepted resolution offered by the business.