BBB Accredited Business since
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InfoTaxSquare.com is an Internet based company, which provides incorporation and related corporate services to on-line customers in all 50 states as a document filing service. Documentation is available but not limited to for Corporations, LLCs, DBA/Fictitious Names, Initiial & Annual reports, Trademarks, Foreign Qualifications, Certificaates of Good Standing, Corporate Kits & Supplies, and Registered Agent Services.
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A BBB Accredited Business since
BBB has determined that InfoTaxSquare.com Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for InfoTaxSquare.com Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
BUSINESS FORMS & SYSTEMS LICENSE SERVICES
Alternate Business NamesInfoTaxSquare.com
7 David Avenue
Hicksville, NY 11801 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
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BBB Complaint Process
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What government actions does BBB report on?
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BBB Reporting Policy
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Additional Phone Numbers
- (866) 754-4460(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I PURCHASED A SERVICE FOR INFOTAX TO SET UP A ARIZONIA DBA FOR ME AND THIS SERVICE WAS NOT MET I NEVER RECIVED THE LEGAL DOCUMENTS THAT WERE PROMISED AND I WAS CHARGED 129.00 AND THEY REFUSE TO RETURN MY MONEY TO MY CREDIT CARD ....THIS COMPANY IS A FRAUD SAND THEY HAVE NO WAY OF COMPLETING SERVICES IN ARIZONA FROM NEW YORK...
Desired Settlement: WANT MY MONEY RETURNED TO ME BECAUSE THE SERVICE WAS NOT COMPLETED...
We received an order from *** ***** *********** for Arizona DBA on 07/**/2013. An Expedite process and shipping was sent out on 07/**/2013 because the application need Original signature and notary of the owner. State of Arizona filed *** *********** DBA on 07/**/2013.
Read Complaint Details
Complaint: First, the only reason I did business with this company was it's BBB trust label and testimonial. Wells Fargo Bank informed me of a Fraud Claim opened on my behalf for a transaction on 04/**/2013 to INFOTAXSQUARE. I'm sure ny additioanl information to process this claim can been acquired from them, directly.
Desired Settlement: I think it would be interesting to see exactly what the Better Business Bureau thinks should happen in this case. Wells Fargo refunded my money and I paid for this service because I needed it. I certainly do not want to do business with a company associated with fraud, so in the name of and to show your own authority in better business operations, what do you think should happen?
Better Business Bureau: