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          Find a Location

          Heat Span Preventative Maintenance Service, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforHeat Span Preventative Maintenance Service, Inc.

            Boiler Repair
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/7/2017

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Heat Span Preventative Maintenance Service, Inc. provides gas boiler and hot water heating equipment maintenance services. 

            Business Details

            This is a multi-location business.

            Find a Location

            Heat Span Preventative Maintenance Service, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/1/2002
              Years in Business:
              22
              Business Started:
              10/1/2001
              Business Incorporated:
              10/15/2001
              Accredited Since:
              4/7/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Heatspan Chimney & Fireplace, Inc.
              Additional Contact Information

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/03/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              I am an elderly disabled senior citizen. My daughter ******* is my sole caretaker. We were coerced into financing this boiler through ********. Contractor is Heatspan. It is one year later. Boiler is not working has been problematic since installation. Heatspan offers no resolution. They put the blame on return pipes not boiler. Im left with no heat. I am a visually impaired diabetic that requires 24/7 assistance with activities of daily living. I have reached out to Heatspan who offered one resolution despite not performing any diagnostics. A second co tractor from Heatspan verbalized an increased price of ***** following day. Needless to say I am hesitant to do any further business with them. I was forced to sign a paper at completion of boiler install as if work was satisfactory. A year later Im stuck with a non working boiler. Factory warranty is up after one year. I feel as if I have been scammed. Please help. I can be reached at ************
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sheila C

              1 star

              11/10/2021

              I have a contract with this company for years since it broke away from ************** and returned. They are a rip off most of the items on the contract are not covered and then you are given a fee that is ridiculous. They try to sell products that you do not need. Today when I called the company to confirm that the man came for a chimney cleaning I was told they came for a boiler start up. I never turn off my boiler. When I communicated there was no need to pay over $ 300 for a service contact that I can have the same service for $ 69. Then I may as well cancel the contract, I was asked do you want to cancel I said yes and how do I get the amount credit back to my charge card I was told I needed to call back after 1. He could only cancel and he hit the button as soon as I said cancel. Ms. *

              Local BBB

              BBB Serving Metropolitan New York

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