BBB Accredited Business sinceAdditional Locations
Phone: (212) 495-1784 225 Liberty Street, 17th Floor, New York, NY 10286
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The Dreyfus Corporation is a publicly owned firm which manages and sponsors approximately 100 mutual funds, both for institutions and individuals, which encompass various investment objectives such as Tax Exempt Income, Money Market Income, Fixed Income, Growth and Income Aggressive Growth.
A BBB Accredited Business since
BBB has determined that BNY Mellon meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for BNY Mellon include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 24 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Gerald Hassell, Chairman and CEO Mr. Michael Cole-Fontayn, Executive Vice President and Chairman, EMEA Mr. Thomas P. Gibbons, Vice Chairman and CFO Mr. Mitchell E. Harris, CEO, Investment Management Ms. Monique R. Herena, Senior Executive Vice President and Chief Human Resources Officer Mr. Suresh Kumar, Senior Executive Vice President and CIO
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