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BBB Accredited Business since

Markertek

Phone: (800) 522-2025 View Additional Phone Numbers 1 Tower Dr, Saugerties, NY 12477 View Additional Email Addresses http://www.markertek.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Markertek meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Markertek include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Markertek
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1997 Business started: 07/01/1984 in NY Business incorporated: 09/12/1984 in NY
Type of Entity

Corporation

Business Management
Mr. Mark Braunstein, CEO Mr. Erick Krein, COO Mr. James A. Veltrie, CFO Mr. Wesley Brewer, Sales Manager Ms. Victoria Langling, Customer Care Representative
Contact Information
Principal: Mr. Mark Braunstein, CEO
Principal: Mr. Erick Krein, COO
Customer Contact: Ms. Victoria Langling, Customer Care Representative
Principal: Mr. James A. Veltrie, CFO
Related Businesses
TecNec Distributing
Business Category

AUDIO-VISUAL EQUIPMENT-DEALERS AUDIO-VISUAL EQUIPMENT-SUPPLIES & PARTS ELECTRONIC EQUIPMENT & SUPPLIES-DEALERS VIDEO EQUIPMENT-SALES & RENTALS RECORDING STUDIO EQUIPMENT VIDEO EQUIPMENT-SUPPLIES & PARTS

Products & Services

Markertek offers the following product(s): Markertek is a highly respected supplier of cutting edge digital solutions for the broadcast, pro-audio and pro-AV industry. Featuring a wide range of exclusive custom services, including our in house LEMO, Neutrik opticalCON & Canare factory trained & certified fiber optic lab. We also provide instant access to the very best brands in the industry combined with award winning customer service making us unique in the broadcast industry. At Markertek, the customer always comes first.

Alternate Business Names
Tower Products Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.