BBB Accredited Business since
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Lofty is an expert-curated, online marketplace for valuable fine arts, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.
A BBB Accredited Business since
BBB has determined that Lofty.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Lofty.com include:
- Length of time business has been operating
Factors that raised the rating for Lofty.com include:
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
ART GALLERIES, DEALERS & CONSULTANTS ART SUPPLIES
Refund and Exchange PolicyOur Money Back Guarantee
Lofty's Money Back Guarantee is a pledge to stand behind the items we sell. If any item you purchase is different than the way we described it, we will arrange for free return shipping and refund 100% of your purchase within 7 days of delivery.
Our Authenticity Guarantee
If any item you purchase is discovered to be different from the way we described it (based on the Title and Subtitle of the item), then for a period of up to five years from the date of purchase, we will refund 100% of your purchase price.