Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wind Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWind Service

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5 Burns Ave Unit 7, Hicksville, NY 11801-2635
    BBB File Opened:
    8/1/1986
    Years in Business:
    38
    Business Started:
    1/1/1986
    Alternate Business Name
    • Wind Service Factory Certified
    Business Management
    • Mr. Howard Spun, President
    Contact Information

    Principal

    • Mr. Howard Spun, President
    Additional Contact Information

    Fax Numbers

    • (516) 933-7356
      Primary Fax

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Reported Refrigerator / Freezer was not cooling back on 08/29/22. Asked for Service Technician to be dispatched A.S.A.P. Service Technician showed up to diagnose problem 2 weeks later as possible "Freon Leak - No Freon" and left saying "No one will work on this - Unsanitary." I was still cleaning up after losing all of my food. Generated about 10 bags of Trash due to food spoilage. Filing Food Spoilage claim as well. I called Company again and found out they closed out the Repair ticket. They told me I had to call *** / Whirpool to open a new Service ticket. I did and still currently waiting for call back from Wind Service to schedule new Service appointment. My Refrigerator / Freezer is clean and I need the Service Technician to come A.S.A.P. and repair the unit which may cost more than $700. The Company is not returning phone calls and putting me off. I have complained with *** / Whirpool Warranty Service to try to resolve this matter. My next steps are BBB and *************************
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe G

    1 star

    02/25/2022

    -********* washing machine stopped working efficiently. After the back and forth (probably three hours) between ********* and Wind Service they finally worked together to realize that I had a parts concession as Wind Service was a "certified appliance service for Whirlpool".-1/28/22: Attempt 1 to fix my washer, installed new part (motor) - but same issue prevailed. Tech said he would come back with a different part as that was likely the issue -2/11/22: Attempt 2 to fix my washer, this time we installed a capacitor - but the same issue prevailed. Tech said he would come back with a different part as that was likely the issue. -2/18/22: Attempt 3 to fix my washer, this time we installed a controller - but not only did the same issue prevail, my machine ended up in parts in my basement and I got the "sorry to be the bearer of bad news" speech. At least prior to this my machine half worked, now it doesnt work at all. I call the office (zero customer ********************** skills - get the run around - ask for the ** to call me. He does and tells me part is available and they can come next day which is strange because the last rep told me it would be weeks).-2/24/22: Attempt 4 to to fix my washer, this time with their "longest tenured technician", who proceeded to ask me what the last tech did. He also told me he didnt think he had the right part. Confused as to what the issue could be, he left after a few minutes and told me the office would call me. I cannot recommend against using this company enough. If theyre certified to fix these appliances, and it takes them four trips and over a month, they should be embarrassed. This company is one big scam.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.