This business is not BBB accredited.Additional Locations
Phone: (800) 299-9470 Fax: (800) 920-4633 1870 Bath Ave, Brooklyn, NY 11214
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Appliances Connection include:
- Length of time business has taken to respond to complaint(s)
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||223|
|Total Closed Complaints||412|
Additional Complaint Information
BBB files indicate a pattern of complaints concerning merchandise quality, delivery, and customer service for Appliances Connection. Numerous consumers are telling BBB about the difficulties they experience after ordering items such as home appliances or furniture from the website of Appliances Connection. Many consumers claim several weeks or more pass before their ordered items are delivered. Those still awaiting delivery reportedly are unable to confirm the status of their order with the company’s customer service representatives, despite repeated attempts. Other consumers allegedly receive defective or damaged merchandise, and some of those consumers say that they are unable to have the damaged merchandise repaired despite paying for a warranty. A few consumers report that they returned the merchandise to the company and still have not received a refund.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||110|
Type of Entity
Limited Liability Company (LLC)
Alternate Business NamesAppliancesConnection.com AppliancesConnectionDiscounters Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview