Business ProfileforAll Weather Temperature Control, Inc.

I entered into a contract with ****** (#**********) on 04/16/2020 to install a complete home **** system. The total cost of this project was $18,360.00 which was paid in full. ****** subcontracted the work to a third party installer "All Weather Temperature Control ***** As per item#5 listed on the term and conditions section of the contract "Installer will obtain any and all licenses, registrations, certifications and permits (local requirements) necessary to perform the installation services at the project address, unless otherwise required by law or where ****** elects to use a third party service."I have applied for a permit through my local town for the installation of the **** unit. The town is requesting a sketch of where and how the unit was installed in the attic to ensure that it meets the manufacturer's recommendations. I have reached out on numerous occasions to All weather in an attempt to get this sketch with no avail. Initially, I spoke with ************************* who is their president and assured me this would be no problem and he would have one of his people send that over to me. That never happened and in fact every time I have called all weather since, they say that someone will call me back which they never do. I have also called ****** and spoke with numerous supervisors who have called all weather as well and that they stated that they would call me back, which they never do. I recently spoke with a manager at ****** named ***** He also stated that they will have all weather reach out to me and that there isn't much else that they can do. All weather is refusing to provide a sketch of the install which is needed for the permit and ****** is also not assisting in this situation.Lastly, I could not find All weather in the list of BBB accredited companies, but they claim to have an A+ rating from BBB on their website.