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BBB Business Review

BBB Accredited Business since

Ghostery, Inc.

View Additional Phone Numbers 10 East 39th Street, 8th Floor, New York, NY 10016 View Additional Email Addresses http://www.ghostery.com View Additional Web Addresses

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Description

Ghostery, the world's most popular consumer privacy tool, is a free downloadable browser extension that can be found at www.ghostery.com. It allows you to see who is tracking you on any given website and to control that tracking. When you download Ghostery we do NOT collect any personal data about you, nor do we track you.  Our motto is transparency for all.

Upon download you are asked if you would like to opt-in to a panel that sends information to us on those third parties tracking you across the Internet.  Again, we never collect audience data.  We don't collect any personal data on you, but rather when you opt-in to this panel called Ghostrank we compile information on the trackers.  Over 15 million Ghostery users have opted-in as of April 2014.  You always have the right and ability to opt-out of the Ghostrank panel.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ghostery, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Ghostery, Inc. include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Additional Information

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BBB file opened: December 02, 2009 Business started: 06/30/2009 in NY Business incorporated: 07/23/2009 in DE
Type of Entity

Corporation

Contact Information
Customer Contact: Mr. Todd Ruback, Chief Privacy Officer
Business Category

ADVERTISING SPECIALTIES

Alternate Business Names
formerly known as Evidon, Inc. formerly known as The Better Advertising Project Inc Ghostery Enterprise
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