BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Communications Publishing include:
- 80 complaints filed against business
- Failure to respond to 69 complaints filed against business
- Overall complaint history with BBB
- BBB does not have sufficient background information on this business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||24|
|Total Closed Complaints||80|
Additional Complaint Information
According to complaints received by the BBB, this firm offers two books called The Secret Book of Free Money and America's Secret Cash Givaway , for a fee of $23.85 and $23.90 respectively. Consumers claim that after remitting the fee, the company failed to send them the books and that their attempts to contact the firm to request refunds were unsuccessful. The Bureau has contacted this firm by phone and by mail on several occasions regarding its complaint history. However, although the firm has responded to some complaints, it has failed to eliminate the underlying cause of complaints brought to its attention.
Business ManagementMr. Stephen Young, President