BBB Business Review

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This business is not BBB accredited.

Eastview Lending

Phone: (888) 478-8096 920 3rd Avenue, New York, NY 10022 ! Eastview Lending is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eastview Lending
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 21, 2013
Business Management
Andrea Taylor Emily Wilson
Contact Information
Customer Contact: Emily Wilson
Business Category


Additional Information

Consumers are complaining to the BBB alleging Eastview Lending is offering loans but charging upfront fees to release the money. Multiple consumers tell the BBB that they applied for loans through Eastview Lending and are told by company representatives that they are approved for the loan. However, the consumers say they are also told they must first pay an advance fee. The explanation for this fee varies - generally the first three months payment for the loan or a down payment to secure the loan. Many of those consumers charged an advance fee say that after they paid the original fee (usually around $484 transmitted via Western Union to Ontario, Canada), Eastview representatives then request another fee for what they call insurance - ranging from $750 to $1500 dollars. Consumers that contact Eastview Lending to request a refund report that they are told they will receive their money back, but after time passes, the fees paid are not returned. Other consumers are unable to reach the business to request a refund.

Despite multiple attempts, BBB has been unable to contact this business regarding their business practices and advertising. Mail has been returned to the BBB as undeliverable. The website has been suspended and telephone number is a constant busy signal.

Products & Services

Consumers are reporting to the BBB that this company is requesting an upfront fee for loans they are applying for. The New York State Attorney General says that it's illegal for companies doing business by phone to promise you a loan and ask you to pay for it before they deliver. Advance Fees for a loan are illegal -- ignore any offer that guarantees you a loan for a fee paid in advance. Legitimate lenders never "guarantee" or say that you will receive a loan before you apply, especially if you have a damaged credit history or no credit record at all.

If you have credit or debt problems or concerns about your personal finances, you may want to contact your local non-profit credit counseling agency for assistance. To do so, contact the National Foundation for Consumer Credit at (800) 388-2227 or or the Association of Independent Consumer Credit Counseling Agencies at (703) 934-6118 or

Industry Tips
Advance Fee Loans Mortgages Take Control of your Debt

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.